Shock waves that hit the healthcare community from the July arrest of Salt Lake City nurse Alex Wubbels are finally calming now that the police officer who took Wubbels away from the hospital in handcuffs has been fired and his…
Clean-up continues in Texas and Florida a month after Hurricanes Harvey and Irma chased people from their homes, and people in Puerto Rico are still in desperate need of first responders to rescue them from the effects of Hurricane Maria.…
The castles of medieval Europe, the temples of ancient Greece, the Great Wall of China, the pyramids of ancient Egypt – these structures from all over the world captivate us with their awe-inspiring majesty, some centuries after they were constructed.…
Laboratory managers are often promoted to their position from technical staff. You might be a brilliant scientist, outstanding at analyzing data, excellent at writing papers and ahead of your time at directing experiments, but this doesn’t guarantee you currently have…
A major goal of keeping documents and records is to find information whenever you need it. Seems simple, right? But when you produce reams of information every day, it gets more difficult to keep track of it all. That’s why…
Assessment, a principal element of the 12 quality system essentials, is the means for determining the effectiveness of a quality management system through internal and external audits; it also provides evaluation of performance in an external quality assessment program. Why,…
When a disgruntled employee commits violence in the workplace, it garners a lot of attention in the media. Meanwhile, 91 percent of violence against healthcare employees in the workplace is committed by patients and visitors, and it doesn’t make the news. In this post, we discuss why workplace assault by patients and visitors is often overlooked and what can be done about it.
Identifying and eliminating hazards before employees are hurt is the number one goal of safety officers at any facility. Unfortunately, workplace injuries still occur. Adopting a preventive approach will help you greatly reduce injury rates. But how can you as…
WHY WORK TOWARD A CULTURE OF QUALITY? Culture is the invisible thread that binds together all those in an organization and can have a significant impact on satisfaction. In a healthcare setting, that can mean both patient satisfaction and employee…
With increasing healthcare worker shortages and increased patient demand, healthcare organizations are forced to seek ways to recruit young workers while retaining their older counterparts. Being the newcomers to the industry, Millennials are often expected to conform to “the way…