At the end of March 2017, President Donald J. Trump signed an executive order to create a committee that would research the opioid crisis and recommend a plan of action to counteract overuse of the medication. This summer, that committee…
Shock waves that hit the healthcare community from the July arrest of Salt Lake City nurse Alex Wubbels are finally calming now that the police officer who took Wubbels away from the hospital in handcuffs has been fired and his…
Late June was a rough time for not only high profile corporations and government offices hit by malware, but also for at least two hospitals whose data was ransomed by hackers. Computers at the affected health care organizations went down…
With the Better Care Reconciliation Act and its CBO score in the news, health care and finances are often being talked about in the same breath. The CBO expects average premiums to increase for workers before they decrease, even while…
Laboratories need to ensure they are meeting the various regulations placed on them, ranging from maintaining data integrity through safely conducting all work performed in the laboratory. With so many regulations to follow, and so many agencies to comply with,…
Whether you have “a good sense of direction” or not, navigating healthcare facilities with poor, missing or overly complicated signage is frustrating. In absence of effective wayfinding, people must rely on other people for help to their destination, which can be equally frustrating, wasteful and taxing on patients’ health. In this post, we discuss problems and solutions to healthcare wayfinding.
The castles of medieval Europe, the temples of ancient Greece, the Great Wall of China, the pyramids of ancient Egypt – these structures from all over the world captivate us with their awe-inspiring majesty, some centuries after they were constructed.…
Healthy debate exists about which is the better brand. Is it Coke or Pepsi? Apple or Microsoft? The Yankees or the Red Sox? If you are a fan of any of the aforementioned brands, chances are, you feel strongly about it. That is what brand loyalty is all about. In this post, we’ll discuss key steps to building loyalty to a healthcare brand.
A major goal of keeping documents and records is to find information whenever you need it. Seems simple, right? But when you produce reams of information every day, it gets more difficult to keep track of it all. That’s why…
Assessment, a principal element of the 12 quality system essentials, is the means for determining the effectiveness of a quality management system through internal and external audits; it also provides evaluation of performance in an external quality assessment program. Why,…