A full range of services to assist our customers

iContracts provides a full range of services to assist our customers with all aspects of implementing our contract, compliance and revenue management solutions. Our services team along with our strategic partners can provide end to end assistance in the following areas:

Contract Management Assessments
iContracts staff can review a company’s contract management processes and make recommendations for future systems and best practices.

Policy Management Assessments
iContracts staff can review a company’s policies and procedures management processes and make recommendations for future systems and best practices.  

Business Process and Systems Outsourcing
For customers that want to outsource their chargeback, Medicaid or government pricing operations, iContracts can provide the staff and systems infrastructure to perform the required processing and reporting.

Deployment Services
The iContracts team provides a full range of deployment services to ensure the successful implementation of our solutions.  Customers benefit from a dedicated implementation team based on the iContracts solution your organization is implementing.  We utilize a rapid implementation methodology focused on achieving results in a very short time frame. Typical deployment activities include:

  • System setup and configuration
  • System mapping
  • System and user testing
  • Admin training

Post Deployment Services
After the completion of the iContracts implementation, iContracts can provide additional services to enhance the value of the solution. These services include:

  • System performance assessments
  • Enhanced reporting
  • Remote Admin Support

If you would like more information about our professional services, please contact [email protected].